Terms and Conditions
In this document of Terms and Conditions, the following words shall have the meaning as set out below
“Contract” means the contract between you and Us (Sevakaar) as set out in Clause 4;
“Products” means all food products sold by and under “Sevakaar” brand name
“Order” means an offer by you to make a Purchase of Sevakaar Products by submitting the Order via the Website;
“Order Cancellation Email” means the email sent to you by Sevakaar confirming the cancellation of your Order or any email sent by you to us under the “ Cancellation and Returns Policy”;
“Order Confirmation Email” means the email sent to you to confirm receipt of your Order
“Personal Information” means information about you or a third party provided by you when submitting an Order or when using the Website;
“Purchase” means the acceptance by Sevakaar of an Order placed via e commerce Website;
“Shipping Confirmation Email” means the email sent to you in to confirm that We have shipped your Order or part of your Order,;
“We”, “Us” or “Our” means Sevakaar having its registered address at
“Website” means the ecommerce website or any subsequent URL which may replace it.
You are provided with access to the Website in accordance with our Terms and Conditions mentioned herein.
3. ACCURACY, COMPLETENESS AND CORRECTNESS OF INFORMATION
Sevakaar can never be held responsible or liable if any information made available in this site is incomplete or not current. All the content and information in this site is for general information and must never be used or relied upon as the sole basis of making any decision without consulting more professional, accurate and the primary sources of such information.
The site may contain some historical content or spiritual information. These data is not always current and is provided for your reference only. We reserve the right to modify and change the contents of this site at any time, with no obligation to update any prior notice on out site. You agree that it is your responsibility to monitor changes to our site.
4. GENERAL CONDITIONS FOR MAKING A PURCHASE
By making an online Order or Purchase you hereby accept to agree to these terms and conditions
The content describing our Products and advertisement in this site or other publications is an “invitation to buy” and every Order you make constitutes a contractual offer.
Nothing that Sevakaar or any team member, employee or owner of Sevakaar says or does shall constitute as an acceptance of Order until the Order No. is generated by the system.
All our food Products are sold and supplied for only ‘non-commercial’ use and Sevakaar excludes to the fullest extent permitted by law any warranties and conditions regarding fitness for a particular purpose where you can use the Products any kind of commercial purpose. None of our Products are for any kind of re-sale purposes and any person doing so shall be held legally liable by Us.
Sevakaar reserve the right to refuse/ withheld Orders that it considers to have been placed for commercial purposes or where it is found that the Products are being purchased for resale/transmission to a third party for monetary benefit.
Sevakaar shall not file/send a copy of these Terms and Conditions specifically in relation to every Purchase. We may update and change the description of these Terms and Conditions on the Website from time to time, and do not guarantee that the version you have agreed to will remain available. It is recommended that you download, print and retain a copy of these Terms and Conditions for your records.
5. MAKING A PURCHASE OF PRODUCTS OR PLACING AN ORDER ON OUR WEBSITE
To make a Purchase or place an Order through on our Website, follow the following steps:
- Click on the Products you wish to buy
- Choose the quantity of the Products selected that you wish to buy, then click “Add to Cart”
- Once you have finished shopping, click on the “Shopping Cart” review your Order, make changes to your Order (if needed), complete the delivery and payment details, choose your preferred delivery method and time and then then click on “Confirm Payment”
- Now you will be in the page of a payment gateway to process your payment details, at which point you will be subject to certain terms and conditions of payment.
- No changes to your Order will be possible once your payment has been processed.
- You can cancel your Order as set out in the “Cancellation and Return Policy” .
Sevakaar will send you an Order Confirmation Email to confirm You have placed your Order. If the order is a ‘Cash on Delivery’, we shall make a verification call soon after sending the Order Confirmation Email. In case the call in not successfully answered then the Order shall stand canceled.
You will receive a Shipping conformation mail only when – payment is successfully made , the food is cooked packed and shipped.
In such an event where Sevakaar is unable to process your Order due to the requested Products being out of stock or unavailable for any reason, We will advise you by email or make a call to you immediately informing you that we are unable to meet your Order. If you do not answer the call or acknowledge the receipt of the mail the order shall stand cancelled.
You can cancel the full Order or partial Order 24 hours prior to the delivery time. We will send you an Order Cancellation Email which will decline your Order. If you want to proceed with the Order notwithstanding that there will be a delay in delivery of the Products due to them being out of stock or unavailable, We will send you a Shipping Confirmation Email once We have dispatched your Products to you .
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION AND CANCELLATION
Sevakaar reserves the right to cancel your Order at any point of time. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we shall notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We also have the full right the right to cancel or prohibit orders that, in our sole judgment, appear to be placed by brokers, resellers or distributers.
By placing an Order you hereby agree to provide current, complete and accurate account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address, phone numbers and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
7. AGE OF CONSENT
Our Products can be purchased by persons of a certain age. You shall be asked before making the purchase if you have attained the appropriate legal age to purchase. By placing an Order at this site, you are agreeing that you are of an appropriate legal age to purchase the Products requested.
If Sevakaar discovers or are of the opinion (as to which We shall have sole discretion) that you are not legally entitled to order certain Products, We shall be entitled to cancel the Order immediately, without notice.
8. PRICE AND PAYMENT
The price of the Products shall be that specified on the Website. The price is quoted in INR and is inclusive of VAT (“Price”). The product pricing are subject to change at anytime without notice, at our sole discretion . We reserve the right to discontinue any Product at any time.
If ever some prices on the Website and/or advertisements in some publication do not match we shall not be liable to supply the products to you as per the stated price in the advertisement. We shall try the best to notify you of the disparity prior to dispatching the Products to you. We shall contact you to intimate the correct price and proceed for cancellation of your Order in case you say so. You shall be refunded the payment already received. If we are unable to contact you then We will treat the Order as having been cancelled and we shall appropriately proceed to refund the payment already received.
Payment can be made either by Debit /Credit card and Netbanking and/or immediately upon delivery of Products in case of “Cash on Delivery (COD)”.
When making a Purchase via our Website, payment must be made in INR. All card transactions are processed through a secure payment gateway. All credit/debit card Purchases are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not for any reason authorise payment to Us for a particular Order, We will not complete your Order.
9. THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials/ links from third-parties. If you click on third-party links this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
You are responsible to review all the third-party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party and Sevakaar shall not be held liable for the actions or works of any third party.
11. OUR RIGHTS
Sevakaar reserves the right to withdraw any Products from the Website at any time. We shall not be liable to anyone for withdrawing any Products from the Website or for refusing to accept an Order.
Sevakar hereby reserves the right, but is not obligated, to limit the sale, delivery of Products to any person, jurisdiction or geographic region at any time.
Sevakaar has the right to revise and amend these Terms and Conditions (including Price) without notice; however, any changes will not affect Contracts which have already been concluded .
Sevakaar cannot give complete details of all the ingredients used in every meal. The nutritional value and ingredients used in the meals is therefore abbreviated. It is always tried to our best level to ensure that all the descriptions are correct at the time of their input. Please note that the colours, size and appearance of the meal may vary from how they appear on screen, and, in particular, we are not responsible for ensuring that your monitor will accurately display the colour of the Products. .
Sevakaar does not warrant that the any products, services, information, or other material purchased or obtained by you will always meet your expectation levels.
Sevakaar expressly exclude warranties, conditions, or terms whether implied by statute, common law or otherwise to the fullest extent permitted by law. Any recommendation or suggestion relating to any of the Products made by us is given in good faith, but it is for you to satisfy yourself as to the suitability of the Products for your purposes.
You warrant and undertake that: (a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these Terms and Conditions; (b) the information provided in your Order is accurate and complete; and (c) you or your authorised person will be able to accept delivery of the Products.
Unless expressly agreed in writing or via mail with you, the Products ordered shall be shipped to you within the stipulated time as stated in the Shipping Confirmation Email. Notwithstanding the foregoing, Sevakaar shall not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated shipping date due to unavoidable circumstances or Force Majeure.
Shipping and delivery of the Products shall be made to the shipping address specified in the Order and you shall make all arrangements necessary to take receipt of the Products . Our Delivery team shall make all the reasonable efforts to deliver the Products to you on time. However if you are not residing or are not at the delivery/ contact address provided at the time of delivery or have not made arrangements to take delivery of the Products and/or the courier is unable to contact you for this purpose, your Purchase will be deemed as “delivered “ and payment shall not be refunded.
When you place an Order it shall automatically authorizes Sevakaar to accept the signature of another person present at your address and deliver the Products to them on your behalf or to leave the Products in a safe place or with a neighbour.
14. TITLE AND RISK
Ownership of the Products will only pass to you when : (a) the Product is delivered; or (b) receipt of full payment of all sums due in respect of the Products (including delivery charges). Delivery of the Products to you will include leaving the item in a safe place or with a neighbour, or delivering them at your address to your representative.
We will be entitled to recover payment for the Products where the Products have been delivered to you.
15. CANCELLATION AND RETURNS
Please refer to our Cancellation and Returns Policy.
16. LIMITATION OF LIABILITY
In an event where Sevakaar breaches the Terms and Conditions, the liability shall limit to you only for losses which have reasonably foreseeable consequences to both parties at the time of Order placement and shall be subject to the terms of this Clause and these Terms and Conditions. Sevakaar cannot be held liable to you for any indirect or consequential losses whatsoever or howsoever arising including (but not limited to) loss of anticipated savings, wasted expenditure, loss of privacy or data, business interruption and any business losses.
The Website is on an “as is” basis without any warranties or guarantees of any kind, express or implied. In particular, but without limitation, We shall not be liable to you for any incompatibility of the Website with your equipment, software, or internet connection, nor for any technical difficulties which may arise, including errors with the Website or interruptions in the availability of the Website or lack of suitability of the Website, and no warranties are given as to merchantability or fitness for a particular purpose.
It is understood and agreed that Sevakaar’s entire and aggregate liability to you shall in no circumstances exceed the Price of the Purchase giving rise to the claim.
Nothing in these Terms and Conditions shall exclude or limit the liability for death or personal injury caused by negligence or breach of statutory duty.
No failures to exercise and/or delay by Sevakaar (whether express or implied) in enforcing any of the rights under this Contract shall operate as a waiver thereof. A temporary waiver for any one customer or circumstance of any breach of the Terms and Conditions shall not prevent the subsequent enforcement of the rights and claims and shall not be deemed to be a waiver of any subsequent breach.
18. INDEMNITY AND INTELLECTUAL PROPERTY
Every person using this website is prohibited from transmitting material that is or that encourages any types of conduct which constitutes a civil liability, criminal offence, or otherwise breaches any laws, regulations, or codes of societal practice. You agree to indemnify and keep Sevakaar indemnified against all liabilities, claims and expenses that may arise out of the content you submit, post or transmit via the Website, or from the use or misuse of the Website or the violation (in whole or in part) of any of the Terms and Conditions by you or by any person for whom you are responsible . You agree that your dealings (if any) with any third party suppliers identified or found on or through the Website are solely between you and the third party and you agree not to hold Sevakaar liable for any disputes you may have with the third party supplier.
All the content of this Website is protected by copyright, trade marks and other intellectual property rights. You may store, retrieve and display the content of the Website on a monitor, store it in electronic form (other than on a server or other storage device connected to a network) or print copies for your own personal, non-commercial use, but must keep intact all and any copyright or proprietary notices. Subject to that, you may not reproduce, copy or distribute, use for commercial purposes, or modify any of the content of the Website without prior written consent.
19. ENTIRE AGREEMENT
These Terms and Conditions and any other document referred to herein constitute the entire and only agreement between the parties in relation to its subject matter and replaces and extinguishes all prior or simultaneous agreements, undertakings, arrangements, understanding or statements of any nature made by the parties or any of them whether oral or written (and, if written, whether or not in draft form) with respect to such subject matter.
20. FORCE MEASURE
Sevakaar shall not be liable for any delay or failure to perform any of obligations if the delay or failure results from events or circumstances outside reasonable control, including but not limited to acts of God, accidents, war, fire, terrorism, lock outs, breakdown of plant or machinery or shortage or unobtainability of raw materials from a natural source of supply, telecommunications failure, epidemic, perils of the sea or air, flood, drought, explosion, sabotage, accident, riot, civil commotion or civil authority, including acts of local government and parliamentary authority; disputes of whatever nature and for whatever cause arising including (but without prejudice to the generality of the foregoing) work to rule, overtime bar, strikes and walkouts. We shall do the best to notify you as soon as possible should any such events or circumstances occur.
You are not allowed to assign, novate, delegate or sub-contract any of your rights and obligations under these Terms and Conditions. We may assign, novate, delegate or sub-contract any of our rights and obligations under these Terms and Conditions at Our discretion.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed to the minimum extent necessary and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
23. CUSTOMER SERVICE
In the event of a query or complaint about the Website or Us, please email us at email@example.com contact Us at the addresses noted below.
General Correspondence Address:
24. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of India and the parties hereby submit to the exclusive jurisdiction of the Delhi courts.
I understand and accept these Terms and Conditions.